Frequently Asked Questions for Azure Cleaners
Our services are accessible to customers 7 days of week, from 5:30am until 23:30pm, during weekends and even bank holidays – at no extra charge.
Generally both we and the stain protection detergent manufacturer recommend application after each cleaning, this will prolong the cleaning effects and protect your fibers from stain and dirt accumulation for a longer period of time.
For such situations, carpet should be cleaned every 3 months or so, depending on the traffic, seasons and the state of the carpet itself. Because foot traffic can accumulate quite a lot of dirt which will case general colour fading and dust accumulation, we recommended regular cleaning within 3 or so months, sometimes even less.
Yes, all of our staff members go through a training course and carry a full insurance with them at all times.
No, we use only the best in cleaning detergents and chemicals that have no harmful effects on humans or animals.
We have a 24/7 customer support time, so feel free to call us at any time of the day or night, and we will answer all questions.
To guarantee the best results, leave it to us, however, you can help u by moving any furniture that might interfere with the cleaning process.
Depending on the thickness of the carpet, anywhere between 2 and 3 hours. The drying process can be sped up by an open window or our air movers.
No, we use padding on furniture floors when required to prevent colour bleeding, and use special detergents that seal the pigments in as to prevent this unpleasant process from occurring.
Generally no, however, we give our clients great chance to reduce the overall cost of the service, by using discounts and offers on a regular basis.